Control of the Process

Whilst the parties are responsible for arriving at a resolution, the mediators maintain control of the process at all times and ensure that all parties behave respectfully and appropriately throughout.

The mediators are also aware of power imbalance issues and where any employee has felt threatened or bullied by another person at any time throughout the conflict [perceived or otherwise established], action may be taken to cease the process if it is felt that anyone is being exposed to undue stress or who may be at risk of feeling victimised by the process.

There will also be issues of power imbalance with regard to any managers who are also involved in the process and these will be addressed by the mediators in such a way that both managers and their direct reports feel comfortable about discussing issues of concern.

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